Terms and Conditions

 

By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications: Messaging Frequency: By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you're subscribed to (e.g., weekly, monthly, or as events or promotions arise).

 

Potential Fees: Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

 

Opt-In Method: To opt-in to our messaging service, you must provide explicit consent by Contact us form through our website.

Opt-Out Method: You can opt out of receiving further messages at any time by replying with STOP. After opting out, you will no longer receive further messages unless you opt back in.

 

Privacy Policy: For more information about how we collect, use, and protect your personal data, please refer to our

 

Privacy Policy. By subscribing to our messaging service, you acknowledge and agree to these terms.

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SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Compass Logistics, you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Shipping questions

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Example: "Hello, this is a friendly reminder of your upcoming appointment with our carrier for pickup of freight. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your freight being picked up and delivered.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Compass Logistics in the following ways:

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

• By sending an email request

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at stesch@compasslogisticsusa.com.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary.